WeSERV Member Service Team

What can we do for you?

Roger Dale Nelson Jr.
Chief Executive Officer

Liz Parks
Executive Assistant

Pamela Frestedt
Chief Operating Officer

Dawn Crawford
Director of Marketing
& Communications

Daniel Ochoa
Director of Communications
& Marketing

Matt Ortega
Vice President of Government Affairs
Southeast Valley

Liz Recchia
Government Affairs Director
West Valley, Pinal & Cochise Counties

Tonya Deskins
Vice President of Member Services

Jennifer Vargas
Professional Development Director
West Valley Office Manager

Melissa Meza
Professional Development Assistant
Professional Standards Administrator

Melissa Zwick
Member Relations Manager

Melissa Brammer
Senior Member Services Manager

Debbie Henderson
Member Services Manager

Donna Hayes
Member Services Coordinator

Lisa Davies
Member Services Coordinator

Josephine Contreras
Member Services Coordinator

Rachel Eaton
Member Services Coordinator

Parker Nelson
Member Services Coordinator

Donna King
Vice President of Finance
& Human Resources

Patsy Todd
Accounting Manager

Marcia St Amand
Finance Director

Cathy Blake
Database Management Specialist
& Accounting Assistant

Brad Crouse
Store Operations

Maribel Garcia
Vice President of Technology
& Asset Management

Barb Christensen
Meeting & Events Manager

Katie McGinty
Events Specialist

Spencer Nelson
Business Services Specialist

Rebecca Brown
Office Manager
Cochise County

Ivette Roche
Office Manager
Pinal County

Marybeth Hughes
Office Manager
Santa Cruz County

We're here to help!

For more information about classes and events, please contact us using the information below.
Someone from our Member Experience Team will contact you during business hours to answer your questions.

Contact Information

Toll-Free: 855-931-9294

Southeast Valley: 480-477-5882
West Valley: 623-931-9294
Pinal County: 520-421-1222
Cochise County: 520-458-7802

Our office phone numbers connect to all locations. Our team members can assist you from any location or connect you to someone at another location.

WeSERV Hours

Southeast & West Valley Chapters
Monday-Friday, 8:00 AM-5:00 PM

Pinal Chapter Monday-Friday, 8:00 AM-4:30 PM

Cochise County Chapter
Monday-Friday 8:00 AM-5:00 PM
Closed for lunch 12:00-1:00 PM, daily

All WeSERV offices are closed for state and federal holidays

Walk-ins and appointments welcome!